Standing Bare Before the Mirror

Receiving 360-degree Feedback is an act of bravery.

It peels back the layers of self-protection, revealing the tender, luminous truths we sometimes fear to face.

Understanding the psychology behind receiving Feedback helps us (and those we coach) meet it with resilience rather than retreat.

Why Feedback Feels Threatening

At a neurological level, negative Feedback triggers our brain's "fight or flight" response.

It can be a social threat to status, belonging, and competence.

Yet growth lives precisely at the edge of this discomfort.

Psychological Principles at Play

1. Self-Concept Threat

Feedback that contradicts our self-image can cause cognitive dissonance.

We either deny the Feedback — or revise our identity.

2. Attribution Bias

We tend to attribute our successes internally (“I’m talented”) and failures externally (“The system is unfair”).

Feedback forces a rebalancing.

3. Negativity Bias

Our brains give more weight to negative comments than positive ones.

A single critical note can drown a sea of praise.

How to Support Healthy Feedback Reception

• Normalize discomfort: “It’s okay to feel defensive. It’s what you do next that matters.”

• Create reflection space: Journaling or coaching sessions allow processing.

• Anchor in strengths first: Celebrating what’s strong builds resilience to hear what’s not.

Example: Julian’s Rising

Julian, after painful Feedback about seeming impatient, nearly withdrew.

With coaching support focused first on his immense strengths, he re-engaged with the process — and grew into a beloved leader.

Final Reflection

Feedback is a mirror and gateway: an invitation to meet and become a deeper self.