Decoding the Map Without Getting Lost

A 360-degree feedback report can feel like a foreign map, filled with bright trails, shadowy warnings, and confusing detours.

Here's how to read it without spiralling into overwhelm or defensiveness.

Common Pitfalls When Interpreting Feedback

• Focusing on the Loudest Negative Comment: Our negativity bias spotlights outliers.

• Overgeneralizing: One person’s frustration doesn’t define you.

• Getting Lost in the Numbers: Charts matter less than patterns.

Steps to Interpret 360 Feedback Wisely

1. Look for Patterns, Not Outliers

If multiple voices name the same strength or challenge, it’s worth attention.

2. Anchor in Strengths First

Name what is working before diving into improvement areas.

3. Explore Curiously, Not Defensively

Ask: “What might this feedback be trying to teach me?” rather than “Is this fair?”

4. Use a Coach or Trusted Mentor

A second perspective can prevent distorted self-interpretations.

Example: Reading Between the Lines

After his 360 report highlighted "needs to listen more," Theo wanted to quit.

With coaching support, he reframed Feedback as an invitation to slow down and connect — transforming his leadership and team engagement.

Closing Reflection

A feedback report isn’t a verdict. It’s an invitation.

Read it not to judge yourself but to grow yourself.