Essential Leadership
Confident communication
Improved relationships
Clarity in difficult situations
Stronger team engagement
Choose one course, or build a programme
Giving & Receiving Feedback
Managing Difficult Situations
This course upgrades skills in presenting to and influencing others with confidence.
Course Content
Practical techniques to improve verbal and non-verbal communication
Structuring clear, impactful messages
Tips for creating effective visual presentations across different media
Facilitated opportunities to practise and refine presentation skills
Personalised feedback and coaching throughout the course
Outcomes
Greater confidence when presenting and influencing
Improved clarity and impact in communication
A more polished and adaptable presentation style
Practical tools leaders can apply immediately in real-world situations
This course provides the skills and confidence required to manage difficult conversations.
Many leaders avoid difficult conversations or struggle to handle them well. This course helps leaders understand what makes conversations challenging—and how to approach them with clarity and confidence.
Participants will learn a simple, effective structure for planning and having difficult conversations, explore their own conflict style, and develop a personal approach to handling sensitive issues at work.