Coaching: Turning Maps into Journeys

A 360 feedback report is like a map — filled with routes, landmarks, and warnings. But without a wise guide, getting lost or discouraged is easy.

Coaching transforms Feedback from static data into a living journey of leadership evolution.

Why Coaching Matters

Receiving raw Feedback, even thoughtfully delivered, can overwhelm. Skilled coaching creates the safe space leaders need to:

• Digest insights without defensiveness

• Identify key development themes

• Set courageous, actionable goals

The Coaching Process Post-360 Feedback

Step 1: Normalize and Humanize

Every leader, even great ones, has blind spots. Coaches remind leaders: “This is not a judgment of your worth. It’s a gift of growth.”

Step 2: Find the Storylines

Good coaches help leaders look beyond isolated comments to deeper patterns — stories about how they impact others.

Step 3: Set a Micro-Action Plan

Big sweeping goals rarely stick. Coaches guide leaders to small, consistent behaviour shifts: "In the next month, practice asking two open-ended questions in every meeting."

Step 4: Revisit and Reflect

Coaching isn't one-and-done. It's a cycle of trying, learning, and adjusting.

Example: Hannah’s Unfolding

After painful Feedback about seeming aloof, Hannah's coach helped her experiment with small authenticity practices, such as sharing weekly gratitude moments with her team. Trust blossomed where distance once reigned.

Final Reflection

Coaching is not about fixing broken leaders. It's about helping every leader become their best, bravest self.