About us
We are a global EX & CX listening consultancy.
We unlock people power by building great listening programmes with the world’s best technology.
We work with organisations across all industries in all regions of the world, with in-country teams in the UK, India, and Australia.
A world where everyone feels heard
Our vision
Our mission
Help people get better with feedback
What we believe
Being able to consistently use employee feedback to make things better is an organisational capability.
This capability can be developed by (i). Performing, and (ii). Integrating activities within the full employee feedback value chain. If not done, or if done poorly, you will miss the value in your employee listening programme.
Our methodology makes it easy to perform and integrate the required activities. By using our methodology, you will increase your organisation’s capability to consistently use employee feedback to make things better. Not only that - you will systematically building a feedback culture by attending to the core dynamics that create and sustain one.
In the simplest possible terms, we will help you unlock the value in your employee feedback.
Why people choose us
⚡️ Expert and agile: The expertise of a big consultancy with the agility of a smaller partner. Our EX and organisational know-how delivers results.
⚡️ Innovative & proven: The Feedback Works VALUE Method™ provides engaging and innovative experiences with tangible outcomes.
⚡️ An embedded partner: We act like an extension of your team, at every stage of the process, and actively invest in our relationships at all levels.
⚡️ Human-focused: We blend expertise with a human touch, ensuring your project experience is friendly, collaborative, and successful.
