Stop losing value from your employee feedback program

Feedback supports and enables growth only when each of the steps in the feedback process - the value chain of feedback activities - are given the attention they need. However, steps are often missed or not covered properly - meaning they they can’t contribute value.

WHAT ARE THE STEPS IN THE FEEDBACK VALUE CHAIN?

  • V   Vision

    The employee feedback program has an explicit purpose and objectives.

  • A   Architecture

    The feedback products necessary to achieve all the objectives of the feedback program have been chosen and designed, and KPIs for these identified

  • L   Listening

    Each feedback product (e.g. engagement survey) is delivered to its audience as intended, performing successfully on identified KPIs

  • U   Understanding

    Insight has been generated from the feedback products, audiences feel their views have been validated, and implications of insights are appreciated by relevant stakeholders

  • E   Evolution

    Improvements result from feedback-driven insights and actions

 
At #FeedbackWorks, we believe that being able to consistently turn feedback into growth is an organisational capability

We help organisations develop this capability through use of The Feedback VALUE Chain.


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