The employee feedback program VALUE processes
The Employee Feedback VALUE processes clearly show how to unlock value from employee feedback programs.
VISION . . .
Vision processes comprise stakeholder identification, needs assessment, purpose definition and program objective-setting.
These processes result in you knowing where you're heading with your employee feedback program.
ARCHITECTURE . . .
Architecture processes include defining feedback product requirements, procuring technology, developing questionnaires and evaluating program ROI.
These processes result in the design of an employee feedback program that gets you where you want to be.
LISTENING . . .
Listening processes cover the implementation and management of employee engagement, experience, performance and social listening products.
These processes yield surveys and other feedback tools that actually deliver on their promise.
UNDERSTANDING . . .
Understanding processes comprise analysing feedback data, developing helpful stories, facilitating feedback workshops, and enabling organisational learning from employee feedback.
These processes move feedback from data to insight, and from stakeholder apathy to ownership of tangible improvement actions.
EVOLUTION . . .
Evolution processes include giving and receiving feedback effectively, planning practical improvements, and making these improvements.
These processes lead to lasting, feedback-driven improvements in individual and organisational performance.
THE VALUE PROCESSES EMERGED FROM 20+ YEARS’ EXPERIENCE WITH COMPANIES INCLUDING