Value is consistently lost from employee feedback programs
Feedback enables growth when each step in the feedback process - the value chain of feedback activities - is given the attention it needs.
However, steps are often missed or not covered properly - meaning they they can’t contribute their potential value.
This is why most employee feedback programs don’t deliver, why they remain a ‘feel-good’ activity’ or simply serve to provide high-level metrics for management, and why engagement levels don’t change.
Outcomes achieved in an effective Employee Feedback VALUE Chain
THE VALUE PROCESSES EMERGED FROM 20+ YEARS’ EXPERIENCE WITH COMPANIES INCLUDING