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kata improvement processes

Awesome improvement processes. Ready to go at scale.

 

Katas include everything needed to run our proven feedback-driven improvement processes

Feedback results often suggest similar themes for improvement. So, we've refined these and turned them into clear, high-impact improvement processes that deliver. No more action planning sessions and improvement teams full of good will that then go nowhere!

which killer kata move do you need?

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Collaboration

Stop the complaining and help people work together across teams

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Support functions

Systematically improve the service from and satisfaction with support function services.

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Customer focus

Clearly understand customer needs and use their feedback to improve

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Change

Change is a constant, so get on it and stop hoping for a time-out