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kata improvement processes

Awesome improvement processes. Ready to go at scale.


Katas include everything needed to run our proven feedback-driven improvement processes

Feedback results often suggest similar themes for improvement. So, we've refined these and turned them into clear, high-impact improvement processes that deliver. No more action planning sessions and improvement teams full of good will that then go nowhere!

which killer kata move do you need?



Stop the complaining and help people work together across teams


Support functions

Systematically improve the service from and satisfaction with support function services.


Customer focus

Clearly understand customer needs and use their feedback to improve



Change is a constant, so get on it and stop hoping for a time-out